Add KB: collection scan stuck in Running status - #1401
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Covers AD, Entra ID, and Okta scans getting stuck in TaskInstances.Status = 1 with no timeout/watchdog to recover them, and how to manually clear the stuck task instance.
tay-caliguiri
temporarily deployed
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development
August 18, 2026 19:38 — with 
GitHub Actions
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GitHub Actions
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- Vale: correct heading case (TaskInstances.Status Values) - Derek: fix invalid products frontmatter ID (recovery-active-directory -> identityrecovery) - Derek: convert service name to inline code, trim repeated full product name
hilram7
approved these changes
Aug 21, 2026
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Covers AD, Entra ID, and Okta scans getting stuck in TaskInstances.Status = 1 with no timeout/watchdog to recover them, and how to manually clear the stuck task instance.
Closes #1402