Skip to content
This repository was archived by the owner on May 22, 2021. It is now read-only.
This repository was archived by the owner on May 22, 2021. It is now read-only.

[Mobile][IOS] The “Do you want to download <file_name> ” pop-up is not shown after the download is complete for files larger than 50 MB  #1506

Description

[Affected versions]:

  • Safari for IOS 13.5.1
  • Safari for IOS 12.4.6
  • Firefox for IOS 27.0 (18428)

[Affected Platforms]:

  • IOS 13.5.1 (iPhone 7+, iPhone Xr)
  • IOS 12.4.6 (iPhone 5s)

[Prerequisites]:

[Steps to reproduce]:

  1. Tap the “Select files to upload” button.
  2. Tap the “Download” button from the uploaded file.
  3. Observe what happens after the download is complete.

[Expected result]:

  • The “Do you want to download <file_name> ” pop-up with “View” and “Download” options is displayed.

[Actual result]:

  • The pop-up is not displayed and the file is not saved anywhere.

[Notes]:

  • The Safari browser crashed after downloading a 20 MB file on IOS 12.4.6 (iPhone 5s).
  • The issue is not reproducible on Desktop using Safari browser 13.1.2.
  • The issue is not reproducible on Android 7 using the Native browser.
  • The pop-up is displayed when downloading smaller files.
  • Attached is the screen recording with the issue: https://drive.google.com/file/d/1dEitZM6kcKV-Famah6Al_518SSj-LnEw/view?usp=sharing

Metadata

Metadata

Assignees

No one assigned

    Labels

    [QA]:Major issueLabel for QA to mark major issues logged

    Type

    No type

    Fields

    Priority

    None yet

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions