app.py

"""
app.py
Versi web dari FAQ Chatbot menggunakan Flask.

Cara pakai:
    python app.py
    Lalu buka http://127.0.0.1:5000 di browser.
"""

from flask import Flask, render_template, request, jsonify
from matcher import FAQMatcher

app = Flask(__name__)
matcher = FAQMatcher(data_path="faq_data.json", threshold=0.3)

FALLBACK_MESSAGE = (
    "Maaf, saya belum menemukan jawaban yang cocok untuk pertanyaan itu. "
    "Coba gunakan kata kunci lain, atau hubungi customer service kami."
)


@app.route("/")
def index():
    return render_template("index.html")


@app.route("/api/ask", methods=["POST"])
def ask():
    data = request.get_json(silent=True) or {}
    user_message = data.get("message", "").strip()

    if not user_message:
        return jsonify({"reply": "Silakan tulis pertanyaan Anda."})

    result = matcher.get_answer(user_message)
    reply = result["answer"] if result else FALLBACK_MESSAGE

    return jsonify({"reply": reply})


if __name__ == "__main__":
    app.run(debug=True)